Legal
Privacy Policy
This policy explains what information BicoreSoft LLC collects through this website, how that information is used, and the choices available to you.
1. Introduction
BicoreSoft LLC ("BicoreSoft," "we," "us," or "our") operates this website and provides digital agency services including web design and development, e-commerce development, UI/UX design, branding, digital marketing, and search engine optimization.
This Privacy Policy describes how we handle information in connection with this website and with inquiries submitted to us. It applies to the website only. It does not govern the privacy practices of any third-party website or service that we may link to, or of any client website that we design or build for a client, where that client is responsible for its own privacy practices.
By using this website, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use this website or submit information to us through it.
2. Information We Collect
We collect a limited amount of information, and only what is reasonably needed to respond to inquiries, operate this website, and provide services that clients ask us to provide. Broadly, the information falls into two categories:
- Information you provide to us — details you choose to send through our contact form or by email.
- Information collected automatically — technical details that are generated when a browser requests a page from our server.
We do not ask for and do not intentionally collect sensitive personal information through this website, such as government identification numbers, financial account numbers, health information, or biometric data. Please do not send such information to us through the contact form.
3. Information You Provide to Us
When you complete the inquiry form on this website, we collect the information you enter, which may include:
- Your full name
- Your email address
- Your company or organization name, if you choose to provide it
- The service you are interested in
- The project details or message you write
If you contact us directly by email, we receive whatever information is contained in that message, including your email address and any attachments you send.
If we go on to work together, we may receive additional information necessary to carry out the engagement — for example, content and materials for a website, access credentials for systems we are asked to work on, billing contact details, or information about your customers where you instruct us to process it on your behalf. In that situation the information is handled under the terms of the applicable agreement between us.
4. Automatically Collected Information
Like most websites, our web server records certain technical information automatically when a page is requested. This may include:
- IP address
- Browser type and version, and operating system
- The date and time of the request and the pages requested
- The referring page or source, where a browser provides it
- General device characteristics, such as screen size or device type
This information is used to operate and secure the website, diagnose technical problems, understand which pages are being used, and detect misuse such as automated abuse of the contact form. It is not used to build a marketing profile of individual visitors.
5. How We Use Information
We use the information described above for the following purposes:
- To respond to inquiries, questions, and requests you send to us
- To discuss potential projects, prepare proposals, and agree on scope
- To deliver, support, and improve services that a client has engaged us to provide
- To operate, maintain, secure, and improve this website
- To send administrative or service-related communications relating to a project
- To keep business records, including for accounting and tax purposes
- To comply with applicable law and to establish, exercise, or defend legal claims
We do not sell personal information. We do not rent or trade personal information to third parties for their own marketing purposes. We will not add you to a marketing mailing list on the basis of a project inquiry alone.
8. Third-Party Services
This website loads certain resources from third-party providers, including web fonts and photographic imagery served from external content delivery networks. When your browser requests those resources, the provider will receive your IP address and standard request information as a technical necessity of delivering the file.
We do not control how those providers handle the information they receive, and their practices are governed by their own privacy policies. If you would prefer that no external requests be made, browser settings and extensions that block third-party requests can be used, though parts of the site may then render differently.
Any links from this website to other websites are provided for convenience. We are not responsible for the content or privacy practices of those sites.
9. Data Security
We take reasonable administrative, technical, and physical measures intended to protect information against unauthorized access, disclosure, alteration, and destruction. These measures include limiting access to information to those who need it, using reputable hosting and email providers, and applying validation and anti-abuse controls to the contact form.
No method of transmission over the internet and no method of electronic storage is completely secure. While we work to protect information, we cannot guarantee its absolute security. You transmit information to us at your own risk, and you should not send confidential or sensitive material through the website contact form.
10. Data Retention
We keep information only for as long as there is a legitimate business reason to do so.
- Inquiries that do not lead to an engagement are generally retained for a limited period so that we can follow up and maintain a record of correspondence, and are then deleted.
- Client project records are retained for the duration of the engagement and for a reasonable period afterwards, in line with our accounting, tax, contractual, and legal obligations.
- Server logs are retained for a short period for security and diagnostic purposes.
When information is no longer needed, we delete it or take steps to put it beyond use.
11. Your Privacy Choices
You can choose not to provide information to us, though we may then be unable to respond to an inquiry or provide a service.
Subject to applicable law, you may contact us at info@bicoresoft.com to:
- Ask what personal information we hold about you
- Request that inaccurate information be corrected
- Request that we delete information we no longer need to retain
- Ask us to stop sending you non-essential communications
Privacy rights differ depending on where you live, and some rights may not apply to you. We will respond to requests as required by the laws that apply to us, and we may need to verify your identity before acting on a request. We may also need to retain certain information to comply with our legal obligations or to resolve disputes.
12. Children's Privacy
This website and our services are intended for businesses and for adults acting in a business capacity. They are not directed to children, and we do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us at info@bicoresoft.com and we will take appropriate steps to delete it.
13. External Links
This website may contain links to websites operated by third parties. Those links are provided for information and convenience only, and a link does not imply that we endorse the linked website or its operator.
We have no control over, and accept no responsibility for, the content, security, or privacy practices of any third-party website. We encourage you to review the privacy policy of any website you visit through a link from here.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in the services we offer, or in applicable legal requirements.
When we make changes, we will revise the "Last Updated" date shown at the top of this page and post the updated policy here. Where a change is significant, we will take reasonable steps to bring it to the attention of affected clients. Your continued use of the website after an update takes effect indicates that you are aware of the revised policy.
15. Contact Information
If you have questions about this Privacy Policy, or about how your information is handled, please contact us. We aim to respond to privacy inquiries promptly.
Email: info@bicoresoft.com
Postal address: see the business details listed below.